Please contact our Little Eudora support team for any enquiries via contact form or facebook.
Once you have registered an account with us, you can access status details in your account. Please click on Account icon located top right corner. For guest purchases you will be sent an email with tracking number once the order has been are shipped.
Item will be shipped out within 2-5 business days upon receipt of your payment.
We ship the item through e-Packet or China Post and Hong Kong Post.
We are here to provide our customers the most efficient service, please notify us of any changes as soon as possible.
We cannot guarantee that the change can be made if it has already been processed.
(Shipping are made on a Weekday only)
Our products are deliverable to the following countries:
Australia,
Belgium,
Brazil,
China,
Canada,
Croatia,
Denmark,
Estonia,
Finland,
France,
Germany,
Gibraltar,
Greece,
Hong Kong,
Hungary,
Ireland,
Israel,
Italy,
Japan,
Latvia,
Lithuania,
Luxembourg,
Malaysia,
Malta,
Mexico,
Netherlands,
New Zealand,
Norway,
Poland,
Portugal,
Russia,
Singapore,
Spain,
South Korea,
Switzerland,
Thailand,
Turkey,
Ukraine,
United Kingdom,
United States &
Vietnam.
We are sorry for any inconveniences, due to Co-Vid there are some unexpected delays & due to customs policy and transportation. (Some countries will take about 4 to 10 weeks to arrive)
International buyers please note: Delivery time depends on destination and other factors such as customs, it may takes up to 30-40 days (Excluding weekends), and please be patient for the arrival.
Below is only an estimate of shipping times:
Item will be shipped out within 2-5 business days upon receipt of your payment. We ship the item through e-Packet or China Post and Hong Kong Post.
Southeast Asia: 10-15 days
West Asia and north Asia: 15-25 days
Middle East: 15-25 days
US: 10-20 days
UK/AU: 15-25 days
Canada: 20-25 days
Belgium/France/Germany/Sweden: 20-30 days
Russia: 25-45 days
Rest of Europe: 25-35 days
Central & South America: 25-40 days
Tracking number are emailed to you once order has been shipped, we will provide the tracking website as well.
If no-one is home and there is a secure and dry place to leave your order, then the driver may leave your item(s).
If there's no safe place they will leave a calling card and you can call them to arrange a re-delivery date.
In the unlikely event that your parcel is returned to us due to there being an inaccurate address or it being rejected by a receiver, our customer service representative will contact you via email.
A re-delivery cost may occur for any products that are returned to us due to incomplete addresses.
We accept Mastercard, Visa card, Paypal, Amex, Apply pay, Gpay & Shopifypay.
We offer interests free instalment payments with Afterpay for eligible countries: Australia, New Zealand, United States, United Kingdom.
For more information click here: Afterpay page.
Return of products other than furniture is accepted within 30 days from the delivery date, only if there are defect/s or are faulty item/s.
Customer are required to notify Little Eudora within 10 working days in the unlikely event that the item arrives damaged or faulty.
We are sorry for any delays, our support team will try our best to process your return as soon as possible. Product return usually takes around 1 to 2 weeks to process.
Please allow 2 workings from date of return confirmation for payments to arrive into your original purchase account and additional 5 working days on top for your financial institution to process it.
We do not offer exchanges, we only replace defect or damage items.
All prices are in accordance with your chosen currency.
